Version 1.0

Published Date: September 25, 2025

Effective Date: September 25, 2025

Welcome to Insta360 InSight!

Insta360 InSight is a service provided by Arashi Vision Inc. and its global affiliates (hereinafter referred to as "Insta360", "we" or "us") through the Insta360 Wave, Insta360 Wave Controller and Insta360 InSight website, offering storage, synchronization, management, and sharing services (hereinafter referred to as "Services") for your audio recordings, screenshots taken during recording, and audio tagging recorded by the Insta360 Wave (collectively, "audio recording data").

Insta360 hereby reminds you to carefully read and fully understand this "Insta360 InSight User Service Agreement" (hereinafter referred to as "this Agreement"). Please carefully read and fully understand the content of each clause, especially the clauses of exemption or limitation of liability, and governing law and dispute resolution clauses. If you have any questions about this Agreement, you can enquire about customer service at service@insta360.com.

PLEASE UNDERSTAND Insta360 InSight service is designed for adults only. If you are a child under applicable laws and regulations, you may not be able to register for the Insta360 account and use the Insta360 InSight Service.

BY READING AND AGREEING TO THIS AGREEMENT AND COMPLETING THE ENTIRE PURCHASING PROCESS, YOU HAVE FULLY READ, UNDERSTOOD AND ACCEPTED THESE TERMS AND AGREE TO BE BOUND BY THIS AGREEMENT AND OTHER AGREEMENTS AND RULES RELATED TO THE SERVICES (INCLUDING BUT NOT LIMITED TO THE INSTA360 INSIGHT PRIVACY POLICY) AS A PARTY TO THIS AGREEMENT, BECOMING A USER OF INSTA360 INSIGHT SERVICES.

Insta360 reserves the right, at its sole discretion, to arrange or designate its affiliates, controlled companies, successor companies or third-party companies approved by Insta360 to provide the services to you as required by Insta360. You acknowledge and agree that by receiving the services, you accept that the rights and obligations of such parties are also governed by this Agreement.

This Agreement contains:

1. Scope and Update of This Agreement

2. Account Registration and Use

3. Service Introduction

4. Membership Plan

5. Refund

6. Content and Your Conduct

7. Availability

8. Intellectual Property Rights Statement

9. AI ASSISTANT DISCLAIMER

10. Termination of Services

11. Protection of Users' Personal Information

12. Liability for Breach of Contract

13. Disclaimer of Warranties

14. General

1. Scope and Update of This Agreement

1.1 Contracting Parties

This Agreement is a valid and binding contract entered into by and between Arashi Vision Inc., with its global affiliates (the operator of Insta360 InSight) and the user (hereinafter "you"). This Agreement only applies to the Services and does not apply to any other applications or products provided by us, or to third-party applications or products to which the Services may link.

On a global basis, our Services apply to the areas where use is permitted by laws and regulations, and it is your responsibility to ensure that Insta360 InSight Services are available legally in your area.

1.2 Scope of this Agreement

In addition to the terms set forth in this Agreement, any other terms and conditions that we post or make available through our Services, or otherwise make available to you, apply to your use of our Services, and are incorporated into and made a part of this Agreement. These additional terms include but are not limited to the following:

(a) Insta360 InSight Privacy Policy (the "Privacy Policy");

(b) any consent or authorization you sign in connection with your use of our Services.

1.3 Update of this Agreement

Without prejudice to your rights under applicable law, we reserve the right to amend, replace or add any terms of this Agreement (including but not limited to amendments, replacements and additions reflecting technological or functional advancements, legal and regulatory changes or good business practices). If it is necessary for us to amend, replace or add any terms of this Agreement, we will notify you by any reasonable means, including but not limited to posting the new version of this Agreement with an updated effective date on the Services or our websites. You agree to be bound by the effective version of this Agreement including all such amendments, replacements, and additions by continuing to use the Services. In the case that the aforementioned amendments, replacements and additions of this Agreement consist of a material change to your lawful right and interest or to our obligation regarding your use of the Services, we would obtain your consent to this Agreement by reasonable means.

If you disagree with such amendments, replacements, or additions, or are dissatisfied with the updated Services, you have the right to discontinue using the Services.

2. Account Registration and Use

2.1 User Qualifications

YOU ACKNOWLEDGE THAT YOU SHALL BE A NATURAL PERSON, LEGAL PERSON, OR OTHER ORGANIZATION WITH FULL CAPACITY FOR CIVIL CONDUCT (HEREINAFTER COLLECTIVELY "LEGAL SUBJECTS") WHEN YOU START TO REGISTER, LOGIN AND ACTUALLY USE OUR PLATFORM SERVICES. IF YOU DO NOT HAVE THE AFOREMENTIONED QUALIFICATIONS, YOU AND YOUR GUARDIAN SHALL BEAR ALL THE CONSEQUENCES CAUSED BY THIS IN ACCORDANCE WITH THE LAWS AND REGULATIONS. IN PARTICULAR, IF YOU ARE A CHILD, PLEASE AVOID USING THIS SERVICE.

2.2 Register an Account

Before using this service, you must first register and log in to an Insta360 account.

You undertake and guarantee that:

1) The user information you fill out is true, accurate, complete, and timely, and it is ensured that Insta360 can contact you via the contact details you provide.

2) You should provide corresponding information such as identification and corporate qualifications in a timely manner according to the requirements of the Services. Otherwise, Insta360 has the right to refuse to provide you with relevant Services.

3) If the data or information you provide contains incorrect or untrue information, Insta360 reserves the right to cancel your qualification for account registration, suspend or terminate the service to you.

4) You are responsible for your Insta360 Account. Your Insta360 Account can only be used by you. Without the consent of Insta360, this account shall not be transferred, used as a gift or bequeathed. Otherwise, Insta360 has the right to recover the said account.

5) You should accurately fill out and update the contact details such as email address, contact number, so that Insta360 can contact you. You should solely bear any losses or additional costs you incur when using Services if you cannot be contacted through these contact methods. You understand and agree that you are obliged to maintain the validity of the contact details you provide. If any change needs to be updated, you should perform the update in accordance with the requirements of Insta360.

2.3 Responsibility for Account

1) Insta360 identifies your instructions through your username and password. Please keep your username and password safe. You must assume full responsibility for keeping your password and account. You need to assume full responsibility for all activities that take place under your account. The loss caused by the disclosed password or forgotten username shall be borne solely by you. At no time can you use another person's account without the consent of the account holder. You shall assume the corresponding responsibility for the losses incurred by Insta360 or a third party due to other people's use of your account or due to your use of other people's accounts.

2) If you are aware that anyone fraudulently uses or steals your account and password or makes any other unauthorized use or commits any other acts of endangering security, you should immediately notify Insta360 in a valid manner and request Insta360 suspend related services. At the same time, you understand that it requires a reasonable time limit for Insta360 to take action according to your request. Prior to this, Insta360 does not assume any liability for the executed instructions and the losses caused to you.

2.4 Identity Verification

You understand and undertake that Insta360 has the right to require you to complete the identity verification of your Insta360 Account to ensure the security of your account and transactions. At the same time, Insta360 may require you to provide information such as additional identity materials or enterprise qualifications according to law for further identity verification or qualification verification regarding certain products or services. Your account is only qualified to use related products or services after the authentication and verification are successful.

2.5 Account Cancellation

You have the right to decide to cease using Insta360 InSight Services and cancel your Insta360 Account. According to the provision of the Insta360 Account Deletion Notice, when you need to terminate the use of our Services, you can apply for cancellation of your account by "Insta360 official website-Account/Change Password-Delete My Account", and follow the prompts accordingly to cancel.

2.6 Legal Claims

You understand and agree that Insta360 InSight has the right to know the real background and purpose of your use of Services provided in this application, and to require you to provide true, complete, and accurate information truthfully. If Insta360 InSight has reasonable doubts that the information provided by you is not true, and that the transaction done by you is false or your behavior violates the service rules of Insta360 InSight, Insta360 InSight shall have the right to temporarily or permanently restrict functions, in part or whole, of all Services you use with your account.

3. Service Introduction

Insta360 InSight is a voice recording data cloud service product that will provide cloud storage and related functional services and benefits for your audio recording data recorded by the Insta360 Wave device. After joining the Insta360 InSight membership service, you can enjoy a series of functional services, including:

(1) Cloud storage service;

(2) Set your Insta360 Wave to automatically upload audio recording data to Insta360 InSight cloud storage space when there is Wi-Fi;

(3) Set your Insta360 Wave to automatically transcribe and summarize your audio recording data into text after the conversation ends, and support mobile phone scanning to view;

(4) Re-transcribe and summarize your conversation in Insta360 InSight;

(5) Ask the AI assistant any questions about the conversation recording on the Insta360 InSight website, and the AI assistant will answer you and generate a reference associated with the original text;

(6) Share your audio recording data with others through a link. The recipient of the link can directly view the audio recording data on the web page, and the validity period is 7 days. Anyone who obtains the link within the validity period can view the audio recording data.

Please note that Insta360 InSight shall not be liable for any subsequent processing of the audio recording data by the recipients of the link. Please note that when the recipient accesses your shared link through the web page and views the relevant material data, third parties may crawl your material data from the web page, which may infringe your personal rights and interests. You understand and agree that Insta360 InSight shall not be liable for any potential infringement risks caused by any third-party data crawling activities.

4. Membership Plan

Insta360 InSight has established a membership system, and you can choose an appropriate membership plan according to your actual needs. The specific membership benefits and prices (if applicable) shall be subject to the actual membership plan display page.

We make every effort to provide accurate information on our product pages, including service descriptions, prices, etc. However, we reserve the right to correct unintentional pricing errors (which may require us to withdraw the offer). In such cases, service prices and availability may change, and we may cancel your order at our sole discretion.

5. Refund

You understand and agree that the Insta360 InSight Membership is a virtual product. Due to the nature and characteristics of virtual products, the virtual products you obtain cannot be returned, exchanged, or redeemed for cash, nor can they be used in commercial activities such as buying, selling, exchanging, or mortgaging. To protect your user rights and interests, please join the Insta360 InSight Membership through official channels. Any virtual products or services obtained through non-officially announced channels will not be protected, and we reserve the right to suspend or terminate services to you; we shall not be liable for any losses arising therefrom. If you have any questions about the refund policy, please contact Insta360 customer service at service@insta360.com for consultation.

6. Content and Your Conduct

6.1 Content

"Content" means any information that may be uploaded, generated or encountered through use of the Services. You understand that all Content, whether publicly posted or privately transmitted on the Services is the sole responsibility of the person from whom such Content originated. This means that you, and not Insta360 InSight, are solely responsible for any Content you transmit, store, share or otherwise make available through your use of the Services. You understand that by using the Services you may encounter Content that you may find offensive, indecent, or objectionable, and that you may expose others to Content that they may find objectionable. Insta360 InSight does not control the Content posted via the Services, nor does it guarantee the accuracy, integrity, or quality of such Content. You understand and agree that your use of the Services and any Content is solely at your own risk.

6.2 Your Conduct

You agree that you will NOT use the Services to:

1) upload, download, post, email, transmit, store, share, import or otherwise make available any Content that is unlawful, harassing, threatening, harmful, tortious, defamatory, libelous, abusive, violent, obscene, vulgar, invasive of others' privacy, hateful, racially or ethnically offensive, or otherwise objectionable;

2) stalk, harass, threaten or harm another;

3) if you are an adult, request personal or other information from a child (any person under the age of 18 or such other age as local law defines as a child) who is not personally known to you, including but not limited to any of the following: full name or last name, home address, zip/postal code, telephone number, picture, or the names of the child's school, church, athletic team or friends;

4) pretend to be anyone, or any entity, you are not — you may not impersonate or misrepresent yourself as another person (including celebrities), entity, another Insta360 InSight user, or a civic or government leader, or otherwise misrepresent your affiliation with a person or entity (Insta360 InSight reserves the right to reject or block any account or email address which could be deemed to be an impersonation or misrepresentation of your identity, or a misappropriation of another person's name or identity);

5) engage in any copyright infringement or other intellectual property infringement (including uploading any content to which you do not have the right to upload), or disclose any trade secret or confidential information in violation of a confidentiality, employment, or nondisclosure agreement;

6) post, send, transmit or otherwise make available any unsolicited or unauthorized email messages, advertising, promotional materials, junk mail, spam, or chain letters, including, without limitation, bulk commercial advertising and informational announcements;

7) forge any TCP-IP packet header or any part of the header information in an email or a news group posting, or otherwise put information in a header designed to mislead recipients as to the origin of any Content transmitted through the Services ("spoofing");

8) upload, post, email, transmit, store or otherwise make available any material that contains viruses or any other computer code, files or programs designed to harm, interfere or limit the normal operation of the Services (or any part thereof), or any other computer software or hardware;

9) interfere with or disrupt the Services (including accessing the Service through any automated means, like scripts or web crawlers), or any servers or networks connected to the Service, or any policies, requirements or regulations of networks connected to the Service (including any unauthorized access to, use or monitoring of data or traffic thereon);

10) plan or engage in any illegal activity; and/or

11) gather and store personal information on any other users of the Services to be used in connection with any of the foregoing prohibited activities.

6.3 Removal of Content

You acknowledge that Insta360 InSight is not responsible or liable in any way for any Content provided by others and has no duty to screen such Content. However, Insta360 InSight reserves the right at all times to determine whether Content is appropriate and in compliance with this Agreement. Notwithstanding the foregoing, we respect and protect your privacy and your legal rights in regard to the Content. Unless Insta360 InSight has solid evidence to prove that the content violates mandatory laws and regulations or is required by government or judicial agencies, Insta360 InSight will not screen, move, refuse, modify and/or remove Content without prior notice or in its sole discretion.

6.4 Back up Your Content

You are responsible for backing up, to your own computer or other device, any important documents, images, or other Content that you store or access via the Services. Insta360 InSight shall use reasonable skill and due care in providing the Services, but Insta360 InSight does not guarantee or warrant that any Content you may store or access through the Services will not be subject to inadvertent damage, corruption, or loss.

6.5 Access to Account and Content

Insta360 InSight reserves the right to take steps Insta360 InSight believes are reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement. You acknowledge and agree that Insta360 InSight may, without liability to you, access, use, preserve and/or disclose your account information and any Content to law enforcement authorities, government officials, and/or a third party, as Insta360 InSight believes is reasonably necessary or appropriate, if legally required to do so or if Insta360 InSight has a good faith belief that such access, use, disclosure, or preservation is reasonably necessary to: (a) comply with legal process or request; (b) enforce this Agreement, including investigation of any potential violation thereof; (c) detect, prevent or otherwise address security, fraud or technical issues; or (d) protect the rights, property or safety of Insta360 InSight, its users, a third party, or the public as required or permitted by law.

6.6 Content Made Available by You on the Services

License from You. Except for material we may license to you, Insta360 InSight does not claim ownership of the Content you transmit, share or make available on the Services. You agree that any Content transmitted or shared by you shall be your sole responsibility, shall not infringe or violate the rights of any other party or violate any laws, contribute to or encourage infringing or otherwise unlawful conduct, or otherwise be obscene, objectionable, or in poor taste. By transmitting or sharing such Content on areas of the Service that are accessible by the public or other users, you are representing that you are the owner of such material and/or have all necessary rights, licenses, and authorization to distribute it.

7. Availability

We will use reasonable efforts to make the Services available 24 hours a day, 7 days a week. However, we cannot guarantee this and take no responsibility for any loss or damage that occurs due to an interruption of access to the Services. We may interrupt the Services for maintenance reasons and will endeavor to provide reasonable notice of such planned events.

8. Intellectual Property Rights Statement

8.1 The intellectual property rights of the content (including but not limited to software, technology, programs, web pages, text, pictures, images, audio, video, graphics, layout, electronic documents, etc.) provided by us in our Services belong to us. The copyrights, patents, and other intellectual property rights of the software on which we provide our Platform Services are owned by us. No one may use (including but not limited to monitoring, copying, transmitting, displaying, mirroring, uploading, downloading) the content of our Services without our permission, through any robot, "spider" or other program or device.

8.2 We provide technical support for the development and operation of our Services and have all rights to all data and information generated in the course of the development and operation of our Services to the extent permitted by laws and regulations.

8.3 Please do not use any of our trademarks, service marks, trade names, domain names, website names or other distinctive brand features, including but not limited to "Insta360" (hereinafter collectively referred to as "Marks"), under any circumstances. You may not display, use, or apply for registration of a trademark, domain name, etc., in any manner, either alone or in combination with the Marks described herein, nor may you do anything that expressly or impliedly entitles you to display, use, or otherwise deal with such Marks without our prior written consent. If you use our trademarks or logos in violation of this Agreement in a manner that causes damage to us or others, you shall bear full legal responsibility.

8.4 You represent and warrant that your use of our products and services complies and will comply with the provisions of applicable laws and regulations. In any case, once we reasonably believe that your behavior may violate the above-mentioned laws and regulations, we may take the relevant default handling measures in Section 12 at any time and without prior notice.

8.5 Without the written consent of us or relevant obliges, you may not implement, utilize, or transfer the above-mentioned intellectual property rights for any commercial or non-commercial purpose by yourself or by any third party.

9. AI ASSISTANT DISCLAIMER

YOU ACKNOWLEDGE AND AGREE THAT THE AI ASSISTANT FUNCTIONALITY WITHIN THE INSTA360 INSIGHT SERVICE GENERATES RESPONSES AND CITATIONS BASED ON YOUR AUDIO RECORDING DATA AND PUBLICLY AVAILABLE DATA. SUCH CONTENT IS AUTOMATICALLY PRODUCED BY AI MODELS AND DOES NOT REPRESENT OUR VIEWS OR POSITIONS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OR GUARANTEES AS TO ITS ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY.

10. Termination of Services

10.1 Voluntary Termination by You

You may delete your Insta360 Account and/or stop using the Insta360 InSight Services at any time. If you wish to delete your Insta360 Account, you can apply for cancellation of your account by "Insta360 official website-Account/Change Password-Delete My Account", and follow the prompts accordingly to cancel. This action may be non-reversible. Any fees paid by you prior to your termination are nonrefundable (except as expressly permitted otherwise by this Agreement), including any fees paid in advance for the billing year during which you terminate. Termination of your account shall not relieve you of any obligation to pay any accrued fees or charges. Upon your voluntary termination of your Insta360 Account, we may delete the content of your cloud storage and withdraw your cloud space with prior notice to you.

10.2 Termination by Insta360 InSight

Insta360 InSight may at any time, under certain circumstances and without prior notice, immediately terminate or suspend all or a portion of your account and/or access to the Service. Cause for such termination shall include: (a) violations of this Agreement or any other policies or guidelines that are referenced herein and/or posted on the Service; (b) a request by you to cancel or terminate your account; (c) a request and/or order from law enforcement, a judicial body, or other government agency; (d) where provision of the Service to you is or may become unlawful; (e) unexpected technical or security issues or problems; (f) your participation in fraudulent or illegal activities. Any such termination or suspension shall be made by Insta360 InSight in its sole discretion and Insta360 InSight will not be responsible to you or any third party for any damages that may result or arise out of such termination or suspension of your account and/or access to the Services.

10.3 Effects of Termination

Upon termination of your Insta360 account, you may lose all access to the Services and any portions thereof, including, but not limited to, your account and Content. In addition, Insta360 InSight will delete information and data stored in your account. Any individual components of the Services that you may have used subject to separate software license agreements will also be terminated in accordance with those license agreements. Upon your termination of the subscription, we will delete the content of your cloud storage.

11. Protection of Users' Personal Information

11.1 WE ATTACH GREAT IMPORTANCE TO THE PROTECTION OF USERS' PERSONAL INFORMATION. WHEN WE PROVIDE SERVICES TO USERS THROUGH OUR PLATFORM, WE WILL COLLECT, STORE, USE, SHARE, TRANSFER, PUBLICLY DISCLOSE, PROTECT AND MANAGE USERS' INFORMATION AND PRIVACY IN ACCORDANCE WITH THE RELEVANT LAWS AND REGULATIONS. OUR PRIVACY POLICY IS SPECIFIED IN THE Insta360 InSight PRIVACY POLICY. USERS AGREE TO CAREFULLY READ AND FULLY UNDERSTAND AND ACCEPT THE PRIVACY POLICY AND AGREE THAT THE PRIVACY POLICY IS AN IMPORTANT PART OF THIS AGREEMENT. WE WILL CEASE TO CONTINUE COLLECTING PERSONAL INFORMATION ACTIVITIES WHEN WE CEASE TO OPERATE THE APP.

11.2 In general, you can browse and modify the information you submit at any time, but for security and identification reasons, you may not be able to modify the initial registration information and other verification information provided during registration.

11.3 We will not disclose your personal information to any company, organization, or individual outside of us without your consent, except as otherwise provided by law or regulation.

11.4 We attach great importance to the protection of children's personal information. If you are a child under the laws of the jurisdiction in which you reside, please have your parent or legal guardian use our Services.

12. Liability for Breach of Contract

12.1 Both parties shall jointly comply with this Agreement, and if one party breaches the Agreement and causes damage to the other party, the breaching party shall compensate the defending party for the damage.

12.2 Unless otherwise agreed by both parties, if the User breaches any of the obligations, promises, guarantees, etc. in this Agreement, we shall have the right to take one or more of the following measures to deal with the breach at any time concerning the circumstances of the breach, in particular the damage caused to us or the relevant third party.

1) In case you violate this Agreement or other terms of service, we have the right to take measures such as advanced warning, refusal to post, immediate suspension of transmission of information, restriction of part or all of the account features until termination of the provision of services, permanent closure of an account, etc., at our independent judgment and as appropriate, for which you are unable to use your account and related services normally and We shall not be responsible for any consequences such as not being able to access the relevant rights and interests in your account normally. We have the right to announce the results of the processing and decide whether to restore the use of the relevant account according to the actual situation. We will keep records of suspected violations of laws and regulations and suspected illegal and criminal acts, and have the right to report to relevant authorities, cooperate with relevant authorities in investigations, and report to public security authorities, etc. We have the right not to restore the deleted content.

2) If you violate the provisions of this Agreement or other terms of service, resulting in complaints or litigation claims from third parties, you shall deal with them yourself and bear all legal responsibilities that may arise from them. If we, our affiliates, control companies or successor companies pay compensation to any third party or suffer punishment from state authorities as a result of your illegal or breach of contract, etc., you shall also fully compensate us, our affiliates, control companies or successor companies for all the losses suffered as a result.

3) We respect and protect your and others' legal rights and interests such as intellectual property rights, reputation, name rights and privacy. You guarantee that the text, pictures, videos, audio, links, etc. uploaded while using our platform services do not infringe on the intellectual property rights, reputation, name rights, privacy and other legal rights and interests of any third party. Otherwise, we have the right to remove the allegedly infringing content if we are notified by the proprietor or the relevant party. If we, our affiliates, controlled companies, or successor companies suffer losses (including but not limited to economic and goodwill losses) as a result of your infringement, you shall also fully compensate us, our affiliates, control companies or successor companies for all losses suffered.

13. DISCLAIMER OF WARRANTIES

13.1 TO THE EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY AND WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE.

13.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK AND RESPONSIBILITY. IN NO EVENT AND FOR NO REASON, INCLUDING NEGLIGENCE, SHALL WE BE LIABLE FOR DAMAGES, COMPENSATION OR RESULTING LOSSES (INCLUDING DIRECT, COMPENSATORY, INCIDENTAL, INDIRECT, SPECIAL, MATERIAL OR PUNITIVE DAMAGES) ARISING OUT OF OR IN CONNECTION WITH OUR SERVICES OR THE TERMS OF OUR SERVICES RULES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, COMPENSATION OR LOSSES. WITHOUT PREJUDICE TO THE GENERALITY OF THE FOREGOING, WE SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR: (I) YOUR USE OF, OR INABILITY TO USE, OUR PLATFORM FOR ANY REASON; (II) ANY CONTENT PROVIDED BY OR IN CONNECTION WITH OUR PLATFORM; (III) INACCURACIES, INCOMPLETENESS OR ERRORS IN THE INFORMATION PROVIDED ON OUR PLATFORM; (IV) UNAUTHORIZED ACCESS TO, OR COLLECTION, STORAGE OR TRANSMISSION THROUGH OUR PLATFORM; (V) ERRORS, SYSTEM FAILURES, NETWORK OR SYSTEM OUTAGES, FILE CORRUPTION OR INTERRUPTIONS IN SERVICE; OR (VI) ANY OTHER USE OF OUR SERVICES BY YOU. IN ADDITION, WE SHALL NOT BE LIABLE IF OUR SERVICES (OR PART THEREOF) IS UNABLE TO PROVIDE THE SERVICES OR TO PERFORM ITS OBLIGATIONS UNDER THIS AGREEMENT AS A DIRECT OR INDIRECT RESULT OF EQUIPMENT, TRANSMISSION OR DELIVERY PROBLEMS, OR OTHER INDUSTRIAL DISPUTES, WAR, NATURAL DISASTER, TERRORISM, EXPLOSION, FORCE MAJEURE, OR OTHER EVENTS BEYOND OUR CONTROL.

13.3 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY (AND THAT OF OUR AFFILIATES) UNDER THIS AGREEMENT FOR ANY CLAIMS ARISING FROM CONTRACT, MISREPRESENTATION (WHETHER TORTIOUS OR STATUTORY), TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO US FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE 12-MONTH PERIOD PRECEDING THE LIABILITY. SOME JURISDICTIONS DO NOT ALLOW DISCLAIMERS OR LIMITATIONS ON CERTAIN WARRANTIES, LIABILITIES, OR DAMAGES; IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. NOTHING HEREIN SHALL PREJUDICE YOUR STATUTORY RIGHTS AS A CONSUMER, NOR MAY YOUR AGREEMENT TO THIS AGREEMENT CONSTITUTE A WAIVER OF SUCH RIGHTS.

14. General

14.1 Notices

You agree that we may serve notices of any kind on you in the following reasonable manner. (1) Publicly announced copy. (2) Site/APP messages, pop-up messages, and push messages. (3) Emails, SMS, correspondence, etc., based on the contact information you have provided on our Platform. If you have any questions about this Agreement, please do not hesitate to contact us.

Email us at: service@insta360.com

Or write to us at:

-For European Users: Insta360 GmbH | Gartenfelder straße 29-37 Gebäude 31，13599 Berlin，Germany

-For users in other countries or regions: INSTA360 S.G. PTE. LTD. | 24 SIN MING LANE, #06-97, MIDVIEW CITY, SINGAPORE 573970

14.2 Governing Law

1) If you reside inside the European Union, these Terms and any action related thereto will be governed by the laws of the Member State where you are domiciled. In case of a dispute, the competent courts of the Member State where you are domiciled will have jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

2) If you reside outside of the European Union, these Terms and any action related thereto will be governed by the laws of the State of California, USA without regard to its conflict of law's provisions. In case of a dispute, the District Court of the Central District of California will have jurisdiction. You are also protected by any mandatory provisions in the laws of the country/region in which you reside. Nothing in this Agreement (including the preceding paragraph) will affect your rights as a consumer to rely on mandatory provisions in your local law.

3) If any provision of this Agreement is deemed to be invalid, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions of this Agreement.

14.3 Entire Agreement

This Agreement constitutes the entire agreement between you and Insta360 InSight, governs your use of the Services and completely replaces any prior agreements between you and Insta360 InSight in relation to the Services. You may also be subject to additional terms and conditions that may apply when you use affiliate services, third-party content, or third-party software. If any part of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. The failure of Insta360 InSight to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. You agree that, except as otherwise expressly provided in this Agreement, there shall be no third-party beneficiaries to this agreement.