Formatting GO
Via the GO App:
1. Connect to your phone via the Charge Case or via Bluetooth (How do I connect via Bluetooth?)
2. Open the GO app, enter Settings -> Select camera storage-> tap "Format"
Via a Windows computer:
1. Place GO into Charge Case, align the charging points of the camera and Charge Case.
2. Connect to your computer via USB.
3. Click 'My Computer' -> right click 'Removable disk' -> click 'Format'
4. Select 'FAT32' in File system, '128 kilobytes' in Allocation unit size -> click 'Start' to format.
Via a Mac computer:
1. Place GO into Charge Case, align the charging points of the camera and Charge Case.
2. Connect to your computer via USB.
3. Run 'Disk Utility' applications on mac -> select GO disk -> click 'Erase'.
3. Select 'FAT32' in File system to erase.
![](https://static.insta360.com/assets/storage/20190719/91b4de2b5da07b9d487eb875ea2bdd54/alignpoints.png)
![](https://static.insta360.com/assets/storage/20190719/69f31610a8f5efbac43aebb6b172b22e/format.png)
![](https://static.insta360.com/assets/storage/20190803/c0f35307cee35ef24c8ad5dfdcce699d/format.png)
![](https://static.insta360.com/assets/operation/0387/7724dd96c739eba65b489e5519cf80a2/Screen%20Shot%202018-11-26%20at%209.52.12%20AM.png)
![insta360](https://static.insta360.com/assets/www/project/official/support/question.png)
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