insta360
insta360
Insta360 Enjoy Premium Benefits
Unlock a whole new world and an even greater experience when you buy a 360º camera from Insta360, with specialized services, full protection, and convenient support.
Insta360 Trade-In
Don't throw your old and broken products away—trade them in for new ones at a discounted price*! The eco-friendly way to upgrade.
*Currently, you can only upgrade your camera to Insta360 X5.
UPGRADE
360º Camera Services
$31.99
Insta360 FlexiCare
1-year accidental damage protection with 2 professional, low-cost replacements for peace of mind.
Free Two-Way Shipping | Global Support
*Must be purchased separately.
From $39
Insta360 Extended Warranty
Double your warranty period for 2 years' access to our quality maintenance and repair service.
Free Two-Way Shipping | Expert Support
*Must be purchased separately.
24/7 Technical Support
Get fast, professional assistance on WhatsApp anytime.
CHAT NOW
Free Shipping for Repairs
Enjoy free two-way shipping for repairs whenever you need it.
*Available on select 360° cameras only. Free shipping is limited to select shipping methods and is unavailable in some countries and regions.
Reminders:
1.If you have any questions about Insta360's service benefits, please click here or email service@insta360.com for 24/7 assistance from our technical support team.
2.You can purchase Insta360 FlexiCare and Insta360 Extended Warranty from the Insta360 Official Store. These services are available if you have already bought an Insta360 camera, provided the product is either not yet activated or has been activated for no more than 15 days (FlexiCare) or 30 days (Extended Warranty).
3.Insta360 FlexiCare offers 1-year accidental damage coverage with two professional, low-cost replacements for the same model per year. Insta360 will replace the damaged product and cover the shipping costs both ways. Users need to pay a small replacement fee each time to use the service.
4.Trade in your old, damaged, or unused products for a coupon worth up to US$50, redeemable on our latest products. Click here to trade in today.
5.Free two-way shipping for repairs is available on select Insta360 cameras within designated countries and regions using specified shipping methods.
6.Alongside 24/7 online support, Insta360 offers multiple service channels and methods for your convenience. For more details, please visit our Support Page.
Questions about products? Chat with us nowguide
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Online Chat
Office Hours: 24/7
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Purchase Support
Working hours: Mon-Sun 9:00-22:00 (GMT+8)
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Technical Support
Working hours: Mon-Fri 8:00-24:00 (GMT+8)
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